Shipping policy

 

Shipping policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Some products may take longer to be created before getting shipped to you. There could be potential delays due to high volume of orders or any postal service problems that are outside of my control.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Shipping option

Estimated delivery time

Price

Standard

3 to 5 business days

$5.00

Expedited

1 business day

$8.00

*Spend $50.00 and up

2 to 5 business days

FREE

 

International Shipping

We DO NOT offer international shipping outside of The United States at this time. :(


How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Refunds and Returns

See our return policy here: 

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at bruisestobutterflies@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at bruisestobutterflies@gmail.com.

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